240,184,209 messages delivered this month · 4,218 active workspaces across 38 markets · Median template approval · 18m · ▲ +34% revenue lift · 90 days post-onboarding · Now live: AI Flow Generation
240,184,209 messages delivered this month · 4,218 active workspaces across 38 markets · Median template approval · 18m · ▲ +34% revenue lift · 90 days post-onboarding · Now live: AI Flow Generation
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🌷 Order shipped
14:08 ✓✓
Out for delivery
14:09
Track order →
14:10
+10% off coupon 🎁
14:11 ✓✓
1.4.0 · SELL MORE ACROSS WHATSAPP, SOCIAL & EVERY CHANNEL YOUR CUSTOMERS USE

Your Customers Are Already Talking. Mambaio Turns Those Conversations Into Automated Sales.

Mambaio is an all-in-one marketing and automation platform for WhatsApp, Telegram, Instagram, TikTok, Facebook and more. Manage conversations, capture leads, automate follow-ups, broadcast campaigns, sell products and collaborate with your team from one platform. With Telegram Automation, you can also create powerful Telegram bots and Mini Apps for storefronts, lead capture, orders, forms and interactive customer experiences.

message · 18ms · encrypted · delivered
🌷 Mother's Day Promo — 20% off
Order #4218 is out for delivery
Hi Maya 👋 your cart is waiting!
app.mambaio.com/campaigns/spring
sender
SP
Spring Promo · Tier-2 EU
spring_promo_v3 · 48,210 recipients
Sending
88%
message · template
🌷 Mother's Day Promo — 20% off blooms, free delivery in EU. Use code MOM20
sending wave 3 of 5…
SENT
42.1k
READ
86%
CTR
11.4%
sender · dashboard · mambaio
BL
Bloomly Flowers
online
today · 14:08
Hi Maya 👋 quick note from the team.
14:08
🌷 Mother's Day — 20% off blooms!
14:08 · just now
Order #4218 is out for delivery 🚚
14:08 · just now
Hi Maya 👋 your cart is waiting!
14:09 · just now
Yes please! 💐
14:09 ✓✓
Type a message…
3 new messages
just now
receiver · whatsapp · maya r.
LIVE
🌷 ✓✓ 📦
240M msgs · 30d
·
4,218 teams
·
38 markets
·
98.4% deliv
4,200+ teams
240M msgs / month
Bloomly RIDGEWELL maison & co. // kiln.studio FORMAS Tokenly NORTH Pebble. Marigold & Co CIVIC
Bloomly RIDGEWELL maison & co. // kiln.studio FORMAS Tokenly NORTH Pebble. Marigold & Co CIVIC
— — — — Why Mambaio

Turn Every Customer Conversation Into a Sales Opportunity

“"We cancelled four different subscriptions and now run our entire customer communication from Mambaio."”

Emeka Hasanna
Operations Manager • Abuja
EST. 2024 1.4.0

Bring your WhatsApp, Instagram, Telegram, TikTok and other marketing channels together in one powerful platform. Capture leads, organize customer information, automate conversations, run campaigns, sell your products and follow up automatically — without juggling multiple tools.

+10
CHANNELS & TOOLS · ONE PLATFORM
24/7
AUTOMATED CUSTOMER ENGAGEMENT
1
PLATFORM · YOUR ENTIRE SALES SYSTEM
01
LOCK IN EARLY BIRD PRICING FOR LIFE STARTING AT JUST $10/MONTH
Broadcasts & campaigns
148,210 recipients· A/B variants· per-timezone· auto throttle

Looking to send personalised bulk messages on WhatsApp without getting banned?

Use the official WhatsApp API with mambaio, the 🟠 #1 Verified WhatsApp Marketing Platform and a Verified Meta Business Partner. Trusted by thousands of businesses in 50+ countries, mambaio is built for everyone from small business to large enterprises.

SP
Spring Promo · Tier-2 EU
spring_promo_v3 · EN/ES/FR · A/B · 2 variants
Sending
88%
tag: vip geo: EU spend > €120 last_order < 60d opted_in: true
SENT
42.1k
DELIV
98.4%
READ
86%
CTR
11.4%
REV
$84k
Variant A · "🌸 Mother's Day" Winner
CTR 13.2% · CVR 4.1%
Variant B · "Mom deserves it" Lost
CTR 9.6% · CVR 2.8%
Per-timezone send
live
9:00am · local
  • Madrid · ES09:00 · sent 12.4k
  • Berlin · DE09:00 · sent 8.9k
  • Lisbon · PT09:00 · queued
  • Athens · GR+2h · queued
Quiet-hours respected per market.
Sender rating · 7d
healthy
High · no throttle
  • Block rate0.04%
  • Read rate86.2%
  • Auto-pausearmed
Inside this feature
  • 01
    Audience builder · 30+ filters

    Stack tags, geos, order history, custom attributes, opt-in source. Saved segments refresh in real-time.

  • 02
    A/B variants · auto-winner

    Test up to 4 variants. Mambaio promotes the winner once statistical significance is hit.

  • 03
    Per-recipient timezones

    9am promo lands at 9am everywhere. Quiet-hours respected per market & per region.

  • 04
    Quality-rating protection

    Automatic throttle if Meta downgrades you. We pause, retry, and re-warm in the background.

  • 05
    Click-tracked URLs · UTM in/out

    Every link shortened, signed, and attributable. UTMs auto-passed to Stripe & GA4.

  • 06
    Recurring & trigger-based

    Weekly newsletters, monthly digests, or fire-on-event from a Stripe webhook.

Used by 3,128 teams · 240M messages/mo Explore →
02
Feature two
Visual flow builder & AI Copilot
18 node types· GPT-4 + Claude· webhook in/out· version control

Drag, drop, branch. Or describe a flow to Copilot in plain English.

Eighteen node types, infinite branches, AI-suggested next steps. Tell Copilot what you want, watch it build a 14-node graph in 2.4 seconds — then tweak by hand.

AI
Copilot · flow generation
GPT-4o · Claude 3.5
ready
prompt "After a customer abandons cart, wait 1 hour, send the cart back with a 5% off coupon, then follow up at 24h if they haven't bought."
generated in 2.4s
✓ 9 nodes · cart_abandoned trigger · delay 1h · template cart_back · condition paid? · delay 23h · template last_call · …
Open in editor →
cart_recover_v3.flow · auto-saved 4s ago
14 nodes 3 branches v3 · live
trigger
Cart abandoned
shopify
delay
Wait 1 hour
3,600 sec
message · template
Send "cart_back"
+ 5% coupon
if paid · exit
Send "thank_you"
tag: converted
if no purchase · 23h
"last_call"
+ 10% coupon
trigger · delay · message · action
18
Node types

Trigger, delay, condition, message, webhook, AI reply, payment, tag, branch, split-test, and more.

Branches

Nest as deep as you want. Visualised on an infinite canvas with one-click collapse.

2.4s
AI generation

Median time from prompt to a working draft. Tweak by hand once it lands.

v
Version control

Every save is a version. Roll back, diff, share previews with a link.

03
Feature three
Shared inbox & service desk
round-robin· SLA timers· internal notes· 42s first response

Slack-fast.
For every channel.

One shared inbox for WhatsApp, Instagram, Facebook, Telegram, TikTok and SMS — your agents won't quit over it. Assign, escalate, snooze, resolve. Customer history, order data, and tags side-by-side. Keyboard-first.

Views
All open 14
Mine 3
Unassigned 5
SLA breach 2
Snoozed 8
Closed today 42
Tags
vip refund delivery loyal
All open · 14 SLA: 2m
Maya R.2m
my order #4218 says delivered…
vipdelivery
Anish K.8m · breach
extend my Pro plan?
Tomás S.14m
📎 receipt.pdf · refund
Sara K.22m
do you ship to Berlin?
Lina O.38m
missing 1 stem 🌷
MR
Maya Ramaswamy
+91 98xx · VIP · 12 orders · LTV $1,840
online
order #4218 says delivered but I haven't received it 😕
14:08
↳ flow · order_lookup
Checking #4218 with our courier…
14:08 ✓✓
Left at apt 4B per courier note. Want me to ping them?
14:09 ✓✓
internal note · @sara
VIP – let's offer a 10% credit just in case.
+
Reply to Maya · / for canned
⌘↵
Customer
StatusVIP
Orders12
LTV$1,840
First seenApr 2024
Sentiment↓ falling
SLA
first response42s
resolution2m 14s
Assigned
Sara K.
01
Round-robin

Per-team rules, skill tags, capacity caps.

02
SLA timers

First response & resolution targets per channel.

03
Internal notes

@mention teammates without the customer seeing.

04
Canned replies

Variables, snippets, per-team libraries.

05
Customer 360

Orders, LTV, sentiment, tags side-by-side.

06
CSAT on resolve

In-chat survey, dashboard breakdown by agent.

04
Feature four
Template library & submission
71 starters· 9 industries· pre-validated· 18 min approval

71 starters. Approved in 18 minutes.

Carousel, utility, OTP, marketing — every template pre-validated against Meta's policy before submission. Rejection rate under 4%.

UTL
order_paid_v2
utility · 8 langs
approved
Hi Maya 👋
Your order #4218 for ₹1,499 has been paid. Tracking link below.
14:08 ✓✓
31,890 sent CTR 19.2%
CRSL
spring_promo_v3
marketing · 3 langs
approved
Spring picks 🌷
Tap to see prices
48,201 sent CTR 11.4%
OTP
login_otp_secure
authentication · 1 lang
approved
Your one-time code:
4 8 2 1
Valid for 5 minutes
14:08 ✓✓
28,402 sent 99.7% deliv

How it works.

Browse the library, customize variables, hit "submit to Meta." Mambaio pre-flights against current policy and serves you back any reasons for likely rejection — before you click send.

Pre-flight checks
12 / 12 pass
  • Category match · utility vs. marketing
  • Opt-in language present
  • No banned characters · emojis OK
  • Variables resolve · {{ 1 }} … {{ n }}
  • Button URL whitelisted
  1. A
    Pick a starter or duplicate your own

    9 industries, 71 templates. Filter by language, category, or compliance tier.

  2. B
    Edit variables & preview live

    Side-by-side WhatsApp preview updates as you type. Test with sample data.

  3. C
    Submit · we pre-validate against Meta policy

    We flag promotional words in utility templates, missing opt-ins, banned characters — before you send.

  4. D
    Approved · median 18 minutes

    Rejection rate stays under 4%. Use immediately in flows, campaigns, or the API.

05
Feature five
Connectivity · Multiple Channels
WhatsApp · Instagram· Facebook · Telegram· TikTok· one inbox

Every channel you need. One inbox at the end.

Connect WhatsApp, Instagram, Facebook, Telegram, TikTok, Email, SMS, Messenger and more. Bring conversations, leads, campaigns and customer interactions from every channel into Mambaio, then automate what happens next — from one powerful workspace.

WhatsApp Instagram Facebook Telegram TikTok SMS
Recommended
WA
CHANNEL · 01
WhatsApp Business Api & QR Unofficial

WhatsApp Business API, via Meta directly.

Connect WhatsApp and manage customer conversations, broadcasts, catalogs, automation, lead capture and sales from one unified inbox.

  • Setup time~4 min
  • Rate tierUnlimited
  • Green tickEligible
  • Best formarketing, sales, CRM and automation platform
Tw
channel · 02
Instagram and Facebook Messenger

Turn Facebook and Instagram engagement into conversations.

Connect facebook and Instagram to manage customer interactions and bring your social conversations into the same workflow as your other channels. Your team can manage conversations, leads and follow-ups without switching between platforms.

  • Setup time~2 min
  • ModesSandbox + Prod
  • TemplatesAuto-sync
  • Best forcapture the lead, update your customer data, notify your team, follow up and drive the next sale.
create powerful Telegram Mini Apps
QR
CHANNEL · 03
Telegram Automation

Build more than a chatbot.

Connect Telegram, automate conversations and create powerful Telegram Mini Apps for products, forms, registrations, lead capture, orders and interactive customer experiences.

  • Setup time~30 sec
  • VerificationNone needed
  • Auto-reconnectYes
  • Best forcapture the lead, update your customer data, notify your team, follow up and drive the next sale.
08
By industry
Use cases & outcomes
4 verticals· customer-tested· measurable lift

Built for every business that runs on customers.

i E-commerce

Shopify & Woo
on autopilot

  • Cart abandonment recovery
  • Order & shipping confirmations
  • Catalog browsing in chat
  • Razorpay / Stripe checkout
avg uplift +29% repeat
ii D2C marketing

Replace your
email blast.

  • Click-to-WhatsApp Meta ads
  • Product launches & restock
  • VIP tiers & loyalty broadcasts
  • Affiliate referral system
avg uplift 8.4× ROI
iii Customer service

Slack-fast,
for every channel.

  • Shared inbox & SLA timers
  • Auto-reply on keywords
  • Round-robin assignment
  • Internal notes & @mentions
avg uplift 3× faster
iv Fintech & SaaS

Auth &
transactional flows.

  • OTP delivery & 2FA
  • Payment alerts & receipts
  • Trial & renewal reminders
  • SOC 2 audit-grade logs
avg uplift 99.7% OTP
09
Customers
Stories & reviews
G2 · 4.9· Capterra · 4.8· net retention 142%

Teams that replaced four tools
with Mambaio.

We replaced AiSensy, Klaviyo, Freshdesk, and a Zapier mess. Read rates jumped from 19% on email to 86% on WhatsApp — and agents reply 3× faster. CFO is happy.

WA
Williams Adewale
Head of sales, Hboom Forex Trading · Lagos
+42%
repeat rebates
★★★★★ · G2

"AI Flow Generation is unreasonably good. Described our cart-abandon flow in one sentence — got a 14-node graph in 2 seconds. Saved a week."

Dario Kowalski
CTO, Ridgewell · Berlin
★★★★★ · Capterra

"Migrated from Wati in 3 days. White-glove team imported 11k contacts, 38 templates, 22 flows — zero downtime."

LO
Lina Okafor
Ops Lead, Marigold · Lagos
G2 rating
4.9/5
3,128 reviews
Capterra
4.8/5
1,090 reviews
CSAT
96%
12,400 ratings
Net retention
142%
12 months
10
Pricing
Pay for conversations, not seats
4-day free trial · no credit card· no credit card· More customers. Less complexity.

Simple, transparent pricing that scales with your business.

— Plan · 01

Basic

For founders & small teams.

$10.05 /month
Volume
  • 5 whatsApp numbers
  • 150,000 messages / month
  • 5 team inbox seats
  • 5,000 contacts
Features
  • Bulk messaging
  • Scheduled messages
  • Carousel templates
  • Flow automation
  • Keyword replies
  • Drip campaigns
  • Auto-assign routing rules
  • Facebook Pages (posts, comments, Messenger)
  • TikTok (connect, insights, posting)
  • LINE (Official Account — inbox, flows, broadcasts)
Support
  • Docs & community
Choose Basic →
— Plan · 02
popular

Pro

For growing brands & agencies.

$26.13 /month
Volume
  • 10 whatsApp numbers
  • Unlimited messages / month
  • Unlimited team inbox seats
  • 200,000 contacts
Features
  • Bulk messaging
  • Scheduled messages
  • Carousel templates
  • Flow automation
  • Keyword replies
  • Drip campaigns
  • Auto-assign routing rules
  • LINE (Official Account — inbox, flows, broadcasts)
  • LINE broadcasts (send to your OA audience)
  • WeChat (Official Account — inbox, flows, broadcasts)
Support
  • Docs & community
  • Priority support
Choose Pro →
— Plan · 03

Enterprise

For high-volume teams & regulated industries. needing 6months , 24months or bigger access request

Custom contact sales
Volume
  • Unlimited whatsApp numbers
  • Unlimited messages / month
  • Unlimited team inbox seats
  • Unlimited contacts
Features
  • Bulk messaging
  • Scheduled messages
  • Carousel templates
  • Flow automation
  • Keyword replies
  • Drip campaigns
  • Auto-assign routing rules
  • Facebook Pages (posts, comments, Messenger)
  • TikTok (connect, insights, posting)
  • LINE (Official Account — inbox, flows, broadcasts)
Support
  • Docs & community
  • Priority support
Talk to sales →
Honest about pricing
Pay for messages
Not per seat. Ever.
One invoice
All 12 products bundled.
Annual = 20% off
Pay yearly, save 2.4 months.
Migration · free
We move you off AiSensy / Wati.
FAQ

Frequently asked.

Still unsure? Email support@mambaio.com — a real human replies inside 4 hours.

Do I need a WhatsApp Business API account to start?

No — Mambaio can provision a WABA on your behalf via Meta's embedded signup. If you already have one, connect it directly. Twilio and Unofficial API QR-pair are also supported.

How long does template approval take?

Median 18 minutes. We pre-validate so the rejection rate stays under 4%.

Can I migrate from AiSensy, Wati, Interakt, Gupshup?

Yes — one-click importers for all four, plus free white-glove migration on Pro & Scale.

What payment gateways are supported?

22 gateways including Razorpay, Stripe, PayPal, Paystack, Flutterwave, Instamojo.

Where is my data stored?

SOC 2 Type II, ISO 27001, GDPR, HIPAA-eligible. EU, US, or India residency on Scale.

FAQ

Questions, answered.

Everything teams ask before switching to WhatsApp. Hover to pause.

What is the WhatsApp Business API?

The official way to send and automate WhatsApp messages at scale — multiple agents, templates, chatbots and analytics on one number.

Will my number get banned?

Not if you respect opt-in, keep a healthy quality rating and pace your sends. We handle warm-up and pacing for you.

Can I broadcast to thousands of contacts?

Yes — to opted-in contacts, with batching and gaps that protect your number and your delivery rate.

Do I need to write code?

No. Build chatbots, flows and campaigns with a drag-and-drop builder — no developers required.

How does WhatsApp pricing work?

WhatsApp bills per delivered message, by category (marketing, utility, authentication) and country. Service replies and utility messages inside a 24-hour customer window are free. We show the cost of each template up front.

Can I connect my existing number?

Yes, via the official Cloud API. Customer-initiated chats stay in one shared team inbox.

Is there a free trial?

Every new workspace starts on a trial so you can test broadcasts, automation and the inbox before you pay.

Can I run ads that open a WhatsApp chat?

Yes — Click-to-WhatsApp ads drop customers straight into a conversation, and we route them into your inbox + pipeline.

CAPTURE LEADS. AUTOMATE REPLIES. FOLLOW UP. SELL MORE.

Instagram meets WhatsApp. One customer, one conversation.

Connect Instagram to Mambaio and turn every DM, comment, Story reply, and mention into a trackable customer conversation — with your team, CRM, automation, and follow-up all in one place.

Joined this week
CHS
Chika Stores
Lagos • upgraded to Business
Adom Ventures
Accra • migrated from WATI
BFH
Binta Fashion House
Port Harcourt • switched from WhatsApp Business